We aim to pick, pack and dispatch all orders within 1 working day. Standard Delivery is sent by Royal Mail 2nd class (non tracked service). Please allow 3-5 working days for delivery. We cannot be held responsible for any delays caused by Royal Mail.
Unfortunately, at this time, we are unable to offer delivery to countries outside of the UK.
Delivery is free to UK mainland on orders over £150 (excl VAT). For orders under this, carriage will be £6+VAT. Overseas customers please enquire. All orders are sent out with our courier and will require a signature. We cannot be held responsible for packages that have been lost after proof of delivery.
In the case of damaged goods please retain the product and contact us within 7 days of receipt by sending an email to info@stoptheclockdesign.com or by calling 01457 763 335.
If your product is unavailable and you do not wish to wait until it is back in stock then we will provide you with a full refund.
If for any reason you are not satisfied with your purchase then it can be returned within 14 days of receipt and you will receive a full refund, providing the goods are unused and are not damaged.
